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Cancellation Policy

Cancellation Policy

Fair & Transparent


Precedence

Social Diving is based in Germany and operates online and offline worldwide. These legal pages are provided in English as a courtesy to our clients, visitors, readers, and partners. In the case of conflicting clauses, the German version takes precedence over any translations.

Consumers are entitled to a right of revocation in accordance with the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:

Cancellation policy

Right of cancellation

You have the right to revoke this contract within 14 (“fourteen”) days without giving reasons.

In order to exercise your right of revocation, you must inform us (Social Diving, contact information as per our Impressum) by a clear, written statement (e.g. a letter or email) of your decision to revoke this contract.

In order to comply with the revocation period, it is sufficient to send the message on the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we will refund to you all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a different method of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive your revocation of this contract. For this refund, we will use the same payment method that you used for the original transaction unless explicitly agreed otherwise with you; under no circumstances will you be charged for this refund.

Lapse of the right of revocation

According to § 356 Abs. 5 BGB, the right of revocation expires prematurely if we have commenced performance of the contract after you have expressly agreed that we shall commence performance of the contract before the end of the revocation period and you have confirmed to us your knowledge that you will lose your right of revocation by giving your consent to commence performance of the contract.

In the case of purchasing one of our ebooks, the performance of the contract has commenced when accessing our provisioned files by downloading them.